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Frequently Asked Questions:

General Info

Where is Dakhla kitesurf World located?

27 km away from Dakhla Center, the hotel/ Kite camp is located on the lagoon (about 200 meters from the water) where all the kitesurfing activities take place.

see on the map

How to get to Dakhla?

Dakhla is situated South of Morocco and you get here by plane, bus or by car.

Airline companies such as Royal Air Maroc and Air Arabia have domestic flights from Casablanca and/or others cities to Dakhla. You may also check Transavia for direct flights from Paris to Dakhla.

If you are planning to get to Dakhla by coach (bus) and/or minivan, you may check CTM and Supratours.

If you are planning to get to Dakhla by car, drive to the south of Morocco. Once you get to the last 40 kilometrs, take the road to Dakhla (there is a sign at the gendarmerie station). 

How to get to Dakhla Kitesurf world?

You are getting to Dakhla by plane or bus: We have pick-up and drop-off services for free. Just share your arrival/departure details and we will be waiting for you at the airport or bus station.

From Laayoune to the hotel: Drive South and take the road to Dakhla (the last 40 kilometrs); you can’t miss there is a sign at the gendarmerie station. Keep going until you see the sign ‘Dakhla Kitesurf World’ on the right, few meters before the PK 25 Check-point.

From Mauritania to hotel: Drive North and take the road to Dakhla (the last 40 kilometrs); you can’t miss there is a sign at the gendarmerie station. Keep going until you see the sign ‘Dakhla Kitesurf World’ on the right, few meters before the PK 25 Check-point.

From Dakhla Center to the hotel: Drive North and once you pass the second check-point (about 25 km), you’ll see the sign ‘Dakhla Kitesurf World’ few meters away on the left side.

You are already in Dakhla: We can pick you up from another hotel or anywhere in town; just get in touch with us.

Which is the nearest Airport?

There is only one airport and it’s Dakhla (VIL). It takes about 20 minutes to get to the hotel/Kite camp.

Is there internet connection at the hotel?

Yes. Wifi access is available for free in all our bungalows as well as most facilities of hotels.

What to do in case of internet connection problems?

You can get a local SIM with 4G Internet access at the reception. The prices range from 25 to 200 Dhs (approx 2,5 Go to 20 Go).

What is the currency?

The local currency is Moroccan Dirhams (MAD) but we also accept Euros (€), US dollars ($) and the Pound Sterling (£).

what about electricity?

We’d like to remind you that we are in the middle of the desert so even though we have hot water, air conditioning and Wifi connection we are off the grid and until we can rely solely on solar energy in the future (used now for few areas), we depend and have to use a generator. Our generator’s operating hours are from 6:00 to 10:00 am, 13:00 to 15:00 and 19:00 to 12:00 am. However, we can extend these hours in case of special requests and please understand that as much as we’d like to meet your expectations for extended usage of electricity we also have to consider other guests’ rest time that could be affected by the generator’s noise.    

What Voltage is used?

The Voltage used is 220V; most devices from Europe with 230V can be used here. If you are not sure, plan to bring an adaptor.

Useful numbers

On-site assistance: +212 651  696 989

Off-site assistance: +212 651  697 003

Bungalows

What are the types of bungalows?

We have two types of bungalows: Bungalows Deluxe and Bungalows Standard.

What is the difference between bungalows Deluxe and Standard?

Both bungalows are well-equipped and come with different bed arrangements depending on the occupancy. There’s an ensuite bathroom, air conditioning, mini bar, wifi connection, security light and a terrace in all bungalows. The difference between the two types is that bungalow deluxe are front-line with lagoon, garden and sand dunes view while bungalow Standard are on the second line and don’t offer the same view as the deluxe ones.

How many people can stay in a bungalow?

Up to 3 people can stay in either Deluxe Bungalows or Standard Bungalows . Both Deluxe and Standard Bungalows come with a queen-size bed (190 x160 cm); an extra bed (190 x 90 cm) can be added for the 3rd person. Bungalows Deluxe and standard that come with Single beds 2x (190 x 90 cm) are also suitable for 3 people by adding and an extra bed (190 x 90 cm).

Children under age of 3 years can share the same bedding arrangement as their parents at no extra charges. Baby cribs are also available free of charges.

What are the rates?

Deluxe bungalow:

Nb of people Rate (euro)/night
low season high season
1 80 100
2 130 150
3 160 180

Standard Bungalow:

Nb of people Rate (euro)/night
low season high season
1 70 90
2 120 140
3 150 170

Low sesaon:      Nov 06 to Dec 19 and Jan 05 to Feb 28

High season:     Mar 01 to Nov 05 and Dec 20 to Jan 04

What is included in the rates?

The rates include full board (breakfast, lunch and dinner) as well as airport transfers (2 ways). Drinks are excluded.

Do children get a discount?

There are no charges for babies and children under age of 3 years old.

Children between age 3 and 12 years old get a 30% discount of total accommodation charges.

How can I book?

You can book with us or through online travel agencies and other partners. You get the best rates when you book directly with us; you can do so and securely process payment on our website https://dakhlakiteworld.com/booking. The confirmation is instant and you’ll get email notification for the booking as well as the payment transaction. You can also book via reservation@dakhlakiteworld.com

One last thing, please suscribe to our newsletter and become our special guest; you’ll receive discounts and specials.

Check-in and check-out

Check-in

Check-in is at 15:00.

Earlier chech-in can be arranged; however this is subject to availability.

We understand that you would like the check-in process to go as fast as possible especially when you arrive at 23:50 and it can be done by helping us with filling up all required information prior to arrival.

Check-out

Check-out is at 11:00 am

In case of late check-out not being arranged, guests will have to pay 50% of the applicable rate when check-out is after 13:00 hrs and 100% of the applicable rate when check-out is after 18:00 hrs.

 

 

Can I leave my luggage at the reception?

Yes, in case of unarranged early check-in or regular check-out but you are leaving the hotel few hours later.

Is there internet connection in the bungalows?

Yes. Wifi access is available for free in all types of bungalows.

What to do in case of internet connection problems?

You can get a local SIM with 4G internet connection at the reception. The prices range from 50 to 200 MAD

Is there a safe in the bungalows?

No, but you can use the safe at the reception.

Can I cancel my booking?

Yes, you can cancel at any time by giving us notice by writing; however, we will charge the following cancellations fees:

50% of the full amount will be charged for any cancellation after the booking has been confirmed.

100% of the full amount will be charged for cancellation made 7 days before arrival date or in case of no-show.

 

 

Kitesurfing

Who can book for kiteboarding lessons?

Beginners and intermediate of all ages can book kiteboarding lessons.

What are the different types of lessons?

We have 3 different kiteboarding lessons: Group lessons with a minimum of 3 and maximum of 5 people, semi-private lessons with a minimum of 2 and maximum of 3 people and private lessons for 1 person. You can book in advance any kind of lesson; however, we can’t confirm group lessons availability as they depend on demand/enrollment and some guests prefer to book once at the hotel.

What kind of equipment do we use?

We have partnered with Peter Lynn, a brand that has kiteboarding at heart and releases new models only after thourough testing by the most demanding riders. We use Peter Lynn ESPACE and SWELL V6 as well as PATROL boards 142 x 42 cm and 139 x 41,5 cm.

What are the rates?

Kiteboarding Lessons’ Rates:

 

Group Lessons Semi-private Lessons Private Lessons
€60 / 2h €100 / 2h €150 / 2h
€120 / 4h €200 / 4h €300 / 4h
€168 / 6h €270 / 6h €405/ 6h
€224 / 8h €425 / 8h €540 / 8h
€260 / 10h €400 / 10h €637.5 / 10h
€312 / 12h €510 / 12h €765 / 12h
€364 / 14h €595 / 14h €892.5 / 14h

 

Group Lessons: min 3 pers. max 5 pers.

Semi-private Lessons: min 2 pers. max 3 pers.

Private Lessons: for 1 pers.

 

Do I have to book in advance?

No, you don’t have to. You can book in advance or book once you get at the hotel. This is why we won’t confirm availability for group lessons at this point since they depend on others’ booking/enrollment. If you book group lessons in advance, we will do our best to deliver but you may need to pay extra charges whem upgrading to semi-private lessons if we don’t have at least 2 other booking for the group lesson.  

Can I rent kitesurfing equipment?

Yes. You can rent the same equipment we use for Kiteboarding lessons which are Peter Lynn ESPACE and SWELL V6 as well as PATROL boards 142 x 42 cm and 139 x 41,5 cm. Please note that a deposit of €40 is required with any kind of Gear rental.

What are the charges for renting Kiteboarding Equipment?

Rental Charges:

Full Gear Kite + Bar Board
€55 / 1 day €30 / 1 day €25 / 1 day
€99 / 2 days €54 / 2 days €45 / 2 days
€140 / 3 days €77 / 3 days €64 / 3 days
€176 / 4 days €96 / 4 days €80 / 4 days
€206 / 5 days €112 / 5 days €94 / 5 days
€231 / 6 days €126 / 6 days €105 / 6 days
€250 / 7 days €137 / 7 days €114 / 7 days
€30 / extra day €25 / extra day €20 / extra day

 A deposit of €40 is required with any type of equipment rental.

When is the best time to book?

Fortunately, Dakhla has favorable conditions with regular and constant wind almost all year around. However, keep in mind that weather predictions can’t be exact and there might be some no-wind days. It is more expected to have no-wind days during December and January.

Who can book for kiteboarding lessons?

Beginners and intermediate of all ages can book kiteboarding lessons.

What are the different types of lessons?

We have 3 different kiteboarding lessons: Group lessons with a minimum of 3 and maximum of 5 people, semi-private lessons with a minimum of 2 and maximum of 3 people and private lessons for 1 person. You can book in advance any kind of lesson; however, we can’t confirm group lessons availability as they depend on demand/enrollment and some guests prefer to book once at the hotel.

What kind of equipment do we use?

We have partnered with Peter Lynn, a brand that has kiteboarding at heart and releases new models only after thourough testing by the most demanding riders. We use Peter Lynn ESPACE and SWELL V6 as well as PATROL boards 142 x 42 cm and 139 x 41,5 cm.

What are the rates?

Kiteboarding Lessons’ Rates:

Group Lessons Semi-private Lessons
€60 / 2h €100 / 2h
€120 / 4h €200 / 4h
€168 / 6h €270 / 6h
€224 / 8h €360 / 8h
€260 / 10h €425 / 10h
€312 / 12h €510 / 12h
€364 / 14h €595 / 14h

 

Private Lessons
€150 / 2h
€300 / 4h
€405/ 6h
€540 / 8h
€637.5 / 10h
€762 / 12h
€892.5 / 14h

Group Lessons: min 3 pers. max 5 pers.

Semi-private Lessons: min 2 pers. max 3 pers.

Private Lessons: for 1 pers.

 

Do I have to book in advance?

No, you don’t have to. You can book in advance or book once you get at the hotel. This is why we won’t confirm availability for group lessons at this point since they depend on others’ booking/enrollment. If you book group lessons in advance, we will do our best to deliver but you may need to pay extra charges whem upgrading to semi-private lessons if we don’t have at least 2 other booking for the group lesson.  

Can I rent kitesurfing equipment?

Yes. You can rent the same equipment we use for Kiteboarding lessons which are Peter Lynn ESPACE and SWELL V6 as well as PATROL boards 142 x 42 cm and 139 x 41,5 cm. Please note that a deposit of €40 is required with any kind of Gear rental.

What are the charges for Kiteboarding Gear?

Rental Charges:

Full Gear Kite + Bar
€55 / 1 day €30 / 1 day
€99 / 2 days €54 / 2 days
€140 / 3 days €77 / 3 days
€176 / 4 days €96 / 4 days
€206 / 5 days €112 / 5 days
€231 / 6 days €126 / 6 days
€250 / 7 days €137 / 7 days
€30 / extra day €25 / extra day

 

Board
€25 / 1 day
€45 / 2 days
€64 / 3 days
€80 / 4 days
€94 / 5 days
€105 / 6 days
€114 / 7 days
€20 / extra day

A deposit of €40 is required with any type of equipment rental.

When is the best time to book?

Fortunately, Dakhla has favorable conditions with regular and constant wind almost all year around. However, keep in mind that weather predictions can’t be exact and there might be some no-wind days. It is more expected to have no-wind days during December and January.

Reception

Is reception open 24 hours?

We provide 24 hour assistance. The person in charge of Guest Relations is on-site and can be reached at any time at +212 651  696 989. You can also use  +212 651  697 003 mostly during daytime (whatsapp is available for both numbers).

What languages are spoken at the reception?

English, French and Arabic

Can I leave my luggage at the reception?

Yes. In case of unarranged early check-in or regular check-out but you are leaving the hotel few hours later.

Is there a safe at the reception?

Yes, there is a safe at the reception; we can keep your passport, money or anything valuable to you. Just ask, sign up a form and enjoy your stay stress-free.

Can I rent a car at the reception?

Yes, the receptionist can arrange car rental for you and assist with car pick-up/drop-off. 

Can I book excursions and activities?

Yes, you can book sightseeing excursions as well as other activities at the reception.

Restaurant

When and where are meals served?

Rates are on full board basis (breakfast, lunch and dinner except for drinks). We usually provide a buffet served at the restaurant:

Breakfast: 8:00 to 10:00

Lunch: 13:00 to 15:00

Dinner: 20:00 to 22:00

What kind of food is served?

We serve a variety of international and local dishes in such a way to have balanced and delicious meals.

What about dietary restrictions?

Whether you’re vegetarian vegan or following a specific diet, just ask the chef and your request will be taken into consideration.

We haven't answered your question?

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Dakhla Kitesurf World

Hay El Kassam 1. Rue 3 N°92

73 000 Dakhla, Morocco

+ 212 651 696 989/ 697 003

info@dakhlakiteworld.com

Accepted Credit Cards

Be our Special Guest

Receive Specials & Discounts

Be our Special Guest

Receive specials & Discounts

Dakhla Kitesurf World

Hay El Kassam 1. Rue 3 N°92

73 000 Dakhla, Morocco

+ 212 651 696 989/ 697 003

info@dakhlakiteworld.com

Dakhla Kitesurf World

Hay El Kassam 1. Rue 3 N°92

73 000 Dakhla, Morocco

+ 212 651 696 989/ 697 003

info@dakhlakiteworld.com

Accepted Credit Cards

Beautiful garden by the terraces of Frontline and lagoon-view Bungalows at Dakhla Kitesurf World Hotel which is surrounded by sand dunes

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